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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nancy Colley

November 19, 2024

5  out of  5
rating by Nancy Colley
"We contacted this agency when we bought a winter home in Palm Desert, CA 5 years ago. Melanie and Dayle are very knowledgable, quick to respond to my emails or phone messages, and always take the time to help me navigate the ins & outs of insurance in California. We have policies on our home and 2 golf carts. They are careful to evaluate our insurance needs and offer the most appropriate coverage at a competitive price. I would highly recommend this agency."
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Baran Galocy

November 16, 2024

5  out of  5
rating by Baran Galocy
"What a great insurance company. I emailed a request for documents that I thought would take upwards of a week and they arrived within 24 hours. Impressive!"
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J. D.

November 7, 2024

5  out of  5
rating by J. D.
"I love these guys. Anything I ask for they are on it. I recently had to insure my two sons and I thought it would be a huge deal to get it done. Nope, Dayle made it a smooth and fast process. Also they make sure that they get you every discount you qualify for. I have been with State Farm for years. I've had some bad agents. I'm so happy I have Melanie and her staff."
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Don Disner

November 5, 2024

5  out of  5
rating by Don Disner
"Dayle is always great to work with. She responds quickly to my questions. She is very knowledgeable and personable. It is always a pleasure working with her!"
We responded:
"Thank you Don for your 5 Star review! We agree with you Dayle is great. We are so happy that we were able to provide the best products for you and your needs. Thank you again."
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Ray Cej

October 29, 2024

5  out of  5
rating by Ray Cej
"Helpful, knowledgeable and polite"
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Bryan & Suzi Riley

October 24, 2024

5  out of  5
rating by Bryan & Suzi Riley
"Great service! Dayle, the office manager, was so very professional, polite and knowledgeable about our insurance needs."
We responded:
"Thank you for the wonderful feedback! We're delighted to hear that Dayle impressed you with her professionalism and expertise. Your trust in us means a lot, and we’re always here to assist you with your insurance needs."
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Stephen Hudson

October 23, 2024

5  out of  5
rating by Stephen Hudson
"All my interactions have been with Dayle Gomez who is always courteous and extremely efficient. Definitely the best insurance agency I’ve dealt with."
We responded:
"Thank you so much Stephen for your fantastic review! We’re delighted to hear about your experiences with Dayle Gomez. Her dedication to providing courteous and efficient service truly sets us apart. We appreciate your trust in our agency and look forward to serving you for years to come!"
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Daniel Jackson Sr

October 17, 2024

5  out of  5
rating by Daniel Jackson Sr
"Great Agency, everyone is nice and courteous and cares about you and your family"
We responded:
"Thank you for your kind words! We’re committed to providing personalized care for you and your family. It’s great to know that our efforts are making a positive impact. If you need anything in the future, we’re here to help! "
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Jennifer Madison

October 17, 2024

5  out of  5
rating by Jennifer Madison
"Melanie and her staff are professional, prompt, and very friendly. I highly recommend to anyone who’s in need of professional services they offer. I was impressed with how quickly they got back to me and ran some numbers for me. Well done ladies! Thx so much! Jen Madison Cv Pets & Home Checks"
We responded:
"Thank you, Jen! We truly appreciate your recommendation and are delighted to hear that you had such a positive experience with our team. We strive to provide prompt and friendly service, and your feedback means a lot to us. If you need anything else in the future, don't hesitate to reach out!"
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Aileen Jeffries

October 16, 2024

5  out of  5
rating by Aileen Jeffries
"Excellent help."
We responded:
"Thank you for your kind words! We're glad to hear you had a great experience. If you need any further assistance, feel free to reach out!"
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D Abraham

October 15, 2024

5  out of  5
rating by D Abraham
"I have been with Melanie and Dale at State Farm since 2021. When I needed advice, they were both very prompt as well as very helpful and informative. It is so nice to interact with a friendly local business instead of a website FAQ!"
We responded:
"Thank you for sharing your experience! People 1st, then places, then things. There’s nothing like working with a real person! We're so happy to hear that you’ve had such a positive experience with Melanie, Dayle and our Agency. Our goal is to provide personalized service, and it’s great to know that you felt supported. We appreciate your trust in us and look forward to continuing to serve you!"
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Barbara Castronovo

October 14, 2024

5  out of  5
rating by Barbara Castronovo
"I’ve been a client of Melanie for several years. I have had a few claims which were handled quite professionally and quickly. Dayle and all of the girls that work in the office are equally as knowledgeable and efficient. I would highly recommend this agency."
We responded:
"I’m so grateful for your positive feedback! I’m glad to hear that our team, including Dayle, have been able to assist you effectively with your claims and policy questions. We always aim for professionalism and efficiency, and your recommendation is greatly appreciated!"
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Angel W

October 11, 2024

5  out of  5
rating by Angel W
"I have been with State Farm Melanie Villeneuve Agency for the past 14 years, and through all the ups and downs of life, Melanie Villeneuve has been an incredible agent, always taking care of me. My life has been anything but ordinary, making me the poster child for needing reliable insurance. Over the years, I've had more than a few claims, and Melanie has been there every step of the way—always professional, responsive, and genuinely caring. Her expertise and dedication have made the process seamless, no matter the situation. I’m grateful to have an agent like Melanie who always has my back and makes sure I’m covered. I highly recommend her to anyone looking for a dependable, trustworthy insurance agent."
We responded:
"Thank you so much for your heartfelt review! We truly appreciate your trust and loyalty over the past 14 years. It's been a privilege to support you through all of life’s twists and turns, and we’re glad to know that Melanie's dedication and care have made a difference. Your kind words about her professionalism and commitment mean the world to us. We're proud to have you as part of our State Farm family and look forward to continuing to provide the reliable service you deserve. Thank you for recommending us!"
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Barry Mnookin

October 11, 2024

5  out of  5
rating by Barry Mnookin
"My experience with my California State Farm Agents has been excellent. They are very friendly and very knowledgeable! And, if they don’t answer the phone, they call back right away. I would highly recommend them."
We responded:
"Thanks Barry, we appreciate your feedback. Our team strives to be friendly and knowledgeable, and I’m glad you appreciate our prompt communication. Thank you for the recommendation!"
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Deborah Ferrell

October 9, 2024

5  out of  5
rating by Deborah Ferrell
"First class customer service at Melanie Villeneuve State Farm Insurance Agency! Dayle will answer all of your questions!!!"
We responded:
"I really appreciate your kind words! I’m glad to hear that Dayle was able to assist you and answer all your questions. Providing exceptional service is my priority, and your feedback means a lot to me!"
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Tom Nesbit

October 8, 2024

5  out of  5
rating by Tom Nesbit
"Responsive, Timely, Accurate, Knowledgeable, and offers "real" solutions for the complex issues today related to Home, Auto, and Medical Insurance. You can learn more in 15 minutes from them than dealing with other agencies and brokers. No kidding!! It makes my life easier to have informed people to call."
We responded:
"Thank you for your kind words! I’m thrilled to hear that my team has made such a positive impact on your experience with insurance. My goal is to provide clear and effective solutions, and it’s great to know we’re making your life easier. I truly appreciate your trust in us!"
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Mariam Mahmood

October 7, 2024

5  out of  5
rating by Mariam Mahmood
"Excellent service. Quick response to any questions or concerns."
We responded:
"Thank you for sharing Mariam! We appreciate you and I’m glad to hear you experienced excellent service and quick responses to your questions. Your satisfaction is our top priority, and we’re here to help anytime you need us!"
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Dawn Nygren

October 7, 2024

5  out of  5
rating by Dawn Nygren
"Love working with Melanie and her team. Very responsive and always friendly. It's a pleasure doing business with them."
We responded:
"We appreciate your kind review! It’s great to hear that you’ve had such a positive experience with Melanie and our team. We’re committed to making every interaction pleasant and efficient, and we’re always here whenever you need us. Thank you for making it equally a pleasure working with you! We appreciate your support and feedback!!"
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Abby Baylosis

October 7, 2024

5  out of  5
rating by Abby Baylosis
"Our experience with State Farm has been nothing short of excellent for the past six years. When we relocated to this area, it was a no-brainer to stick with State Farm for our car insurance. Dayle was a delight to work with; she patiently addressed all our questions and made the process seamless. We wholeheartedly recommend this agency for their outstanding service and support!"
We responded:
"Thank you for your wonderful feedback! I am delighted to hear that your transition to my agency has been so positive. Dayle is truly dedicated to providing exceptional service, and I’m glad she could assist you with all your questions. Your recommendation means a lot to us, and we look forward to serving you for many more years to come!"
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Patty Ritchie

October 5, 2024

5  out of  5
rating by Patty Ritchie
"This insurance company is so very helpful and accommodating. The staff are wonderful and explain things in layman’s terms that one can understand."
We responded:
"Thank you so much for your feedback. I’m elated to hear that my team was able to help you and make the insurance process easier to understand. We speak insurance. Your satisfaction means a lot to us! Thank you for your business, we ❤️ our policyholders here!!"
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Linda Rivest

October 4, 2024

5  out of  5
rating by Linda Rivest
"I have been working with Melanie Villeneuve for a few years now and I'm extremely pleased. Dale is always so helpful. And I have saved a lot of money since I work with them."
We responded:
"Thank you so much for leaving us a glowing 5-star review! I am so darn happy to hear that you are extremely pleased with the service you have received. It's wonderful to know that Dayle has been consistently helpful throughout your experience with us. We pride ourselves on having a dedicated team that goes above and beyond to assist our valued customers like you. Moreover, we are delighted to hear that working with us has resulted in significant savings for you. Providing cost-effective solutions is one of our top priorities, and we are glad to have made a positive impact on your finances. Thank you once again for your kind words and for choosing us as your trusted service provider. We look forward to continuing our successful partnership and serving you for many more years to come!   "
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bradwiebe

October 4, 2024

5  out of  5
rating by bradwiebe
"great service and they really looked after my claim asap."
We responded:
"We’d like to express our sincere gratitude for your fantastic review! Your kind words and the way we handled your claim promptly and efficiently means a lot to us! You can expect the same great attention in all of our interactions with you now and into the future. At my Agency, we strive to provide exceptional service to our policyholders and it’s truly rewarding to hear that we succeeded in doing so for you! Your feedback motivates us to continue going above and beyond to ensure customer satisfaction. Thank you for choosing us and taking the time to share your positive experience. We look forward to many more years of being considered your trusted Insurance Advisor."
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Kenneth Stein

October 3, 2024

5  out of  5
rating by Kenneth Stein
"I have had the pleasure of dealing with Melanie for a number of years. She is friendly, efficient, and knowledgeable. Thanks to you and your team, Melanie, for your consistently excellent service."
We responded:
"Thank you so much for taking the time to share your wonderful experience with us! We truly appreciate your kind words and are happy to hear that our Team and I have consistently provided you with friendly, efficient and knowledgeable service over the years. It’s feedback like yours that motivates us to continue delivering excellent service to all our customers. Thank you for your support and for choosing my Agency as your trusted Insurance Advisor. We look forward to many more years of service!!"
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Guru PJ

October 1, 2024

5  out of  5
rating by Guru PJ
"This is the best Agency. The Agents are Very helpful, accessible and supportive. The roadside service is superior. Forget about triple A. The lock out,towing ,jump start or anything I have used it for at most anytime they have showed up really fast."
We responded:
" Thank you for your amazing 5-star review! We're thrilled to hear that you find our agency to be the best. We appreciate your kind words about our helpful, accessible, and supportive agents. It's fantastic to know that our roadside service has been superior and that we have been able to assist you quickly with lockouts, towing, jump starts, and more. We're honored to have you as a valued customer and look forward to continuing to provide exceptional service. Thank you for choosing us over triple A!"
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J V

September 23, 2024

5  out of  5
rating by J V
"I've been with my insurance agent, Melanie for over 10 years now, and I can confidently say she is the best in the business. Always on top of everything, incredibly professional, and consistently quick to respond to any questions or concerns I have. Her knowledge of the industry is outstanding, and she goes above and beyond to ensure that everything is handled smoothly. I wouldn’t trust anyone else with my insurance needs. Highly recommended!!"
We responded:
"Thanks JV! We truly appreciate your kind words. We’re committed to providing professional, knowledgeable service and being accessible whenever you need us. It’s an honor to be part of this wonderful local community, and your support means a lot to us. We’re always here for you and ready to assist with anything you need. Thanks again for choosing us!"