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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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D Abraham

October 15, 2024

5  out of  5
rating by D Abraham
"I have been with Melanie and Dale at State Farm since 2021. When I needed advice, they were both very prompt as well as very helpful and informative. It is so nice to interact with a friendly local business instead of a website FAQ!"
We responded:
"Thank you for sharing your experience! People 1st, then places, then things. There’s nothing like working with a real person! We're so happy to hear that you’ve had such a positive experience with Melanie, Dayle and our Agency. Our goal is to provide personalized service, and it’s great to know that you felt supported. We appreciate your trust in us and look forward to continuing to serve you!"
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Barbara Castronovo

October 14, 2024

5  out of  5
rating by Barbara Castronovo
"I’ve been a client of Melanie for several years. I have had a few claims which were handled quite professionally and quickly. Dayle and all of the girls that work in the office are equally as knowledgeable and efficient. I would highly recommend this agency."
We responded:
"I’m so grateful for your positive feedback! I’m glad to hear that our team, including Dayle, have been able to assist you effectively with your claims and policy questions. We always aim for professionalism and efficiency, and your recommendation is greatly appreciated!"
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Angel W

October 11, 2024

5  out of  5
rating by Angel W
"I have been with State Farm Melanie Villeneuve Agency for the past 14 years, and through all the ups and downs of life, Melanie Villeneuve has been an incredible agent, always taking care of me. My life has been anything but ordinary, making me the poster child for needing reliable insurance. Over the years, I've had more than a few claims, and Melanie has been there every step of the way—always professional, responsive, and genuinely caring. Her expertise and dedication have made the process seamless, no matter the situation. I’m grateful to have an agent like Melanie who always has my back and makes sure I’m covered. I highly recommend her to anyone looking for a dependable, trustworthy insurance agent."
We responded:
"Thank you so much for your heartfelt review! We truly appreciate your trust and loyalty over the past 14 years. It's been a privilege to support you through all of life’s twists and turns, and we’re glad to know that Melanie's dedication and care have made a difference. Your kind words about her professionalism and commitment mean the world to us. We're proud to have you as part of our State Farm family and look forward to continuing to provide the reliable service you deserve. Thank you for recommending us!"
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Barry Mnookin

October 11, 2024

5  out of  5
rating by Barry Mnookin
"My experience with my California State Farm Agents has been excellent. They are very friendly and very knowledgeable! And, if they don’t answer the phone, they call back right away. I would highly recommend them."
We responded:
"Thanks Barry, we appreciate your feedback. Our team strives to be friendly and knowledgeable, and I’m glad you appreciate our prompt communication. Thank you for the recommendation!"
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Deborah Ferrell

October 9, 2024

5  out of  5
rating by Deborah Ferrell
"First class customer service at Melanie Villeneuve State Farm Insurance Agency! Dayle will answer all of your questions!!!"
We responded:
"I really appreciate your kind words! I’m glad to hear that Dayle was able to assist you and answer all your questions. Providing exceptional service is my priority, and your feedback means a lot to me!"
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Tom Nesbit

October 8, 2024

5  out of  5
rating by Tom Nesbit
"Responsive, Timely, Accurate, Knowledgeable, and offers "real" solutions for the complex issues today related to Home, Auto, and Medical Insurance. You can learn more in 15 minutes from them than dealing with other agencies and brokers. No kidding!! It makes my life easier to have informed people to call."
We responded:
"Thank you for your kind words! I’m thrilled to hear that my team has made such a positive impact on your experience with insurance. My goal is to provide clear and effective solutions, and it’s great to know we’re making your life easier. I truly appreciate your trust in us!"
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Mariam Mahmood

October 7, 2024

5  out of  5
rating by Mariam Mahmood
"Excellent service. Quick response to any questions or concerns."
We responded:
"Thank you for sharing Mariam! We appreciate you and I’m glad to hear you experienced excellent service and quick responses to your questions. Your satisfaction is our top priority, and we’re here to help anytime you need us!"
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Dawn Nygren

October 7, 2024

5  out of  5
rating by Dawn Nygren
"Love working with Melanie and her team. Very responsive and always friendly. It's a pleasure doing business with them."
We responded:
"We appreciate your kind review! It’s great to hear that you’ve had such a positive experience with Melanie and our team. We’re committed to making every interaction pleasant and efficient, and we’re always here whenever you need us. Thank you for making it equally a pleasure working with you! We appreciate your support and feedback!!"
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Abby Baylosis

October 7, 2024

5  out of  5
rating by Abby Baylosis
"Our experience with State Farm has been nothing short of excellent for the past six years. When we relocated to this area, it was a no-brainer to stick with State Farm for our car insurance. Dayle was a delight to work with; she patiently addressed all our questions and made the process seamless. We wholeheartedly recommend this agency for their outstanding service and support!"
We responded:
"Thank you for your wonderful feedback! I am delighted to hear that your transition to my agency has been so positive. Dayle is truly dedicated to providing exceptional service, and I’m glad she could assist you with all your questions. Your recommendation means a lot to us, and we look forward to serving you for many more years to come!"
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Patty Ritchie

October 5, 2024

5  out of  5
rating by Patty Ritchie
"This insurance company is so very helpful and accommodating. The staff are wonderful and explain things in layman’s terms that one can understand."
We responded:
"Thank you so much for your feedback. I’m elated to hear that my team was able to help you and make the insurance process easier to understand. We speak insurance. Your satisfaction means a lot to us! Thank you for your business, we ❤️ our policyholders here!!"
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Linda Rivest

October 4, 2024

5  out of  5
rating by Linda Rivest
"I have been working with Melanie Villeneuve for a few years now and I'm extremely pleased. Dale is always so helpful. And I have saved a lot of money since I work with them."
We responded:
"Thank you so much for leaving us a glowing 5-star review! I am so darn happy to hear that you are extremely pleased with the service you have received. It's wonderful to know that Dayle has been consistently helpful throughout your experience with us. We pride ourselves on having a dedicated team that goes above and beyond to assist our valued customers like you. Moreover, we are delighted to hear that working with us has resulted in significant savings for you. Providing cost-effective solutions is one of our top priorities, and we are glad to have made a positive impact on your finances. Thank you once again for your kind words and for choosing us as your trusted service provider. We look forward to continuing our successful partnership and serving you for many more years to come!   "
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bradwiebe

October 4, 2024

5  out of  5
rating by bradwiebe
"great service and they really looked after my claim asap."
We responded:
"We’d like to express our sincere gratitude for your fantastic review! Your kind words and the way we handled your claim promptly and efficiently means a lot to us! You can expect the same great attention in all of our interactions with you now and into the future. At my Agency, we strive to provide exceptional service to our policyholders and it’s truly rewarding to hear that we succeeded in doing so for you! Your feedback motivates us to continue going above and beyond to ensure customer satisfaction. Thank you for choosing us and taking the time to share your positive experience. We look forward to many more years of being considered your trusted Insurance Advisor."
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Kenneth Stein

October 3, 2024

5  out of  5
rating by Kenneth Stein
"I have had the pleasure of dealing with Melanie for a number of years. She is friendly, efficient, and knowledgeable. Thanks to you and your team, Melanie, for your consistently excellent service."
We responded:
"Thank you so much for taking the time to share your wonderful experience with us! We truly appreciate your kind words and are happy to hear that our Team and I have consistently provided you with friendly, efficient and knowledgeable service over the years. It’s feedback like yours that motivates us to continue delivering excellent service to all our customers. Thank you for your support and for choosing my Agency as your trusted Insurance Advisor. We look forward to many more years of service!!"
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Guru PJ

October 1, 2024

5  out of  5
rating by Guru PJ
"This is the best Agency. The Agents are Very helpful, accessible and supportive. The roadside service is superior. Forget about triple A. The lock out,towing ,jump start or anything I have used it for at most anytime they have showed up really fast."
We responded:
" Thank you for your amazing 5-star review! We're thrilled to hear that you find our agency to be the best. We appreciate your kind words about our helpful, accessible, and supportive agents. It's fantastic to know that our roadside service has been superior and that we have been able to assist you quickly with lockouts, towing, jump starts, and more. We're honored to have you as a valued customer and look forward to continuing to provide exceptional service. Thank you for choosing us over triple A!"
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J V

September 23, 2024

5  out of  5
rating by J V
"I've been with my insurance agent, Melanie for over 10 years now, and I can confidently say she is the best in the business. Always on top of everything, incredibly professional, and consistently quick to respond to any questions or concerns I have. Her knowledge of the industry is outstanding, and she goes above and beyond to ensure that everything is handled smoothly. I wouldn’t trust anyone else with my insurance needs. Highly recommended!!"
We responded:
"Thanks JV! We truly appreciate your kind words. We’re committed to providing professional, knowledgeable service and being accessible whenever you need us. It’s an honor to be part of this wonderful local community, and your support means a lot to us. We’re always here for you and ready to assist with anything you need. Thanks again for choosing us!"
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Ken adobestorage

September 21, 2024

5  out of  5
rating by Ken adobestorage
"It is easy to talk to Dayle at State Farm. It seems she always answers the phone in 2-3 rings and helps with all my insurance needs immediately. It's a pleasure to do business with her and Melanie."
We responded:
"Thank you Ken! We're thrilled to hear that you find it easy to talk to Dayle at State Farm. We appreciate your kind words about her prompt assistance with all your insurance needs. It's a pleasure to do business with you and we're honored to have you as a valued customer. Thank you for your fantastic 5-star review on Google! If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing our agency."
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Brenda Eyford

September 20, 2024

5  out of  5
rating by Brenda Eyford
"Thank you Melanie for taking such good care of our car insurance needs. Your knowledge and patience helped speed the process of getting our insurance so easy, thank you again."
We responded:
"Thank you Brenda! I’m really glad I could make the process of getting your car insurance smooth and easy. It’s always my goal to provide the best possible service, and I’m happy to hear my knowledge and patience helped along the way. If you ever need anything else, please don’t hesitate to reach out. I’m always here to help!"
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Ann Gillespie

September 20, 2024

5  out of  5
rating by Ann Gillespie
"We want to thank and highlight the excellent service and advice we get from Dayle Gomez at Mel’s office. I have recommended this office to my mother and brother, so now it’s a family affair."
We responded:
"Ann, thank you for your amazing 5-star review on Google! We're thrilled to hear about the excellent service and advice you've received from Dayle Gomez at Mel's office. Your trust and recommendation mean a lot to us. We're honored to serve you and your family, and we're committed to providing exceptional service to all. If there's anything else we can do, please let us know. Thanks again for choosing our agency."
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Cynthia Minnihan

September 20, 2024

5  out of  5
rating by Cynthia Minnihan
"Melanie and her team are very professional and always available to address questions and concerns. I highly recommend Melanie Villeneuve -STATE FARM insurance agent."
We responded:
"Thank you, Cindy, for your 5-Star review! I'm grateful to hear that you've had a positive experience with me and my Team. We pride ourselves on being a local accessible Agency, offering personalized service without the hassle of 800 numbers or complicated phone systems. Being available to address your questions and concerns and provide professional, knowledgeable advice is our top priority. Your recommendation means a great deal to us, and we look forward to continuing to serve you in a 5-Star way for many more years to come!"
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Andrea Nassimbene

September 13, 2024

5  out of  5
rating by Andrea Nassimbene
"I’ve been with the office of Melanie Villeneuve for several years. She and her office staff, Dayle Gomez, go above and beyond at all times. Having been a SF agent in a former life, I’m familiar with many SF agents and how different agents run their agencies. I couldn’t be more pleased. They are exceptionally knowledgeable. If I could give them a higher rating I definitely would."
We responded:
"Thank you so much for your kind words! We truly appreciate your trust and loyalty over the years. Coming from someone with your background and experience, your praise means the world to us. Melanie, Dayle, and the entire team are dedicated to providing top-notch service and ensuring that all of our clients feel well taken care of. We’re thrilled to hear that you've been so pleased with our efforts, and we look forward to continuing to serve you. If you ever need anything, don’t hesitate to reach out!"
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Sandra Bougere

July 26, 2024

5  out of  5
rating by Sandra Bougere
"Cannot express the quality and immediate response from Dale! Claim number, Towing, Rental car all done in 40 minutes! A car accident is traumatic enough !!! But you made something awful into an aspiring and stress free for this 78 yr lady! Accolades for job well done!!!!!! 🙏🙏🙏"
We responded:
"Thank you so much for sharing your experience! I'm so glad that Dayle was able to assist you quickly and efficiently during such a stressful time. It means a lot to us to know that we could help make the situation easier for you. Your kind words and accolades are greatly appreciated and I'll be sure to pass them along to Dayle. If you ever need anything in the future, we're here for you! Take care!!"
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Susan Myers

July 12, 2024

5  out of  5
rating by Susan Myers
"Friendly and fast service!"
We responded:
"Thank you for your kind words! We're thrilled to hear that you found our service friendly and fast. It's always our goal to provide a positive experience for our policyholders and we're glad we could meet your expectations. If you ever need anything else, we're here to help!"
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Lynn Stith

February 13, 2024

5  out of  5
rating by Lynn Stith
"I recently had the pleasure of working with Melanie Villeneuve with State Farm insurance and I must say my experience with her was outstanding. I found her on the Internet and she is fantastic. I am someone who can find the whole insurance process a bit daunting and Melanie made the whole process seamless and stress free. Melanie is professional, efficient and patiently answered all of my questions and in the end I was pleased with the rate she gave me . I am new to this area and feel very lucky to have found Melanie and would highly suggest using her."
We responded:
"Thanks for the 5 Star Review Lynn, I value and appreciate your feedback! Your review helps others within our community make informed decisions about their insurance needs and the ability to find reliable coverage and friendly customer service. Thanks again for your time and trust!!"
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Axel Jonsson

September 14, 2023

5  out of  5
rating by Axel Jonsson
"Only positive to say about Melanie and her team! Melanie treats you with respect, kindness and makes State Farm as a whole stand out among its competitors. If you consider State Farm, Melanie is your agent. Clean and peaceful office atmosphere."
We responded:
"Thanks for your feedback Axel! Your wonderful 5-star review brightened my day! My team and I truly appreciate your kind words. It means a lot to us that you feel respected and valued, and we’re so happy to hear that we stand out in your eyes. We strive to provide not only excellent service but also a welcoming and peaceful office environment. We’re always here to help!"
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Joel Hach

April 26, 2023

5  out of  5
rating by Joel Hach
"Melanie and Dayle are the best. More than willing to help. Very friendly and courteous throughout my 30+ years of doing business with State Farm. Thank you"
We responded:
"Thank you Joel! We are honored to have you as a policy holder!"