State Farm® Insurance Agent Melanie Villeneuve
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Gary Huang
March 12, 2025
5
out of
5
rating by Gary Huang
"Dayle Gomez of State Farm has been very helpful. She is prompt and responsive. Her rates are excellent as well."
Murray Webster
February 17, 2025
5
out of
5
rating by Murray Webster
"Melanie Villeneuve and her team are the best State Farm agents I have dealt with in over 50 years with the company. Melanie helped me with an auto claim last year, and this year they spent a couple of hours eith me reviewing all my policies. I have always found them available, helpful, and professional. It is a pleasure calling or seeing them, which I doubt most people can say about an insurance agency."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Tom Nesbit
February 6, 2025
5
out of
5
rating by Tom Nesbit
"Consistently I feel the same as below on every request. Responsive, Timely, Accurate, Knowledgeable, and offers "real" solutions for the complex issues today related to Home, Auto, and Medical Insurance. You can learn more in 15 minutes from them than dealing with other agencies and brokers. No kidding!! It makes my life easier to have informed people to call."
We responded:
"Thank you for your kind words! I’m thrilled to hear that my team has made such a positive impact on your experience with insurance. My goal is to provide clear and effective solutions, and it’s great to know we’re making your life easier. I truly appreciate your trust in us!"
Dave Snides
January 21, 2025
5
out of
5
rating by Dave Snides
"Melanie and Staff are #1. We have been doing business with this office for years, they are always there to answer questions, make revisions, additions, whatever our insurance needs have been they always act in a friendly and professional manor. Dave and Vickie"
We responded:
"Thanks for the 5 star review Dave, glad you enjoyed your experience with my Agency!!"
Denise Poeltler
January 9, 2025
5
out of
5
rating by Denise Poeltler
"The staff at Melanie's office is first-rate and very speedy in responding to any issue. They're the best!"
We responded:
"We truly appreciate your kind feedback Denise! It’s great to know that our team has been quick and efficient in addressing your needs. Thank you for trusting us with your insurance—your support means a lot!"
Mary
December 12, 2024
5
out of
5
rating by Mary
"The office is quick to respond and to respond with accurate information."
We responded:
"Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our office. We always aim to provide quick and accurate information, and we're glad we could meet your needs. If you ever have any further questions, don't hesitate to reach out!"
Gary Ziesés
December 7, 2024
5
out of
5
rating by Gary Ziesés
"We moved from San Francisco to La Quinta this past year. I chose to change my broker/agent to Melanie Villeneuve’s office so as to have someone more familiar with the local insurance issues. I’m so glad we did. Her team has been extremely helpful not only in the process of the venue change, but also with any questions we’ve had. In my experience her team is second to none. My direct interaction with both Dayle Gomez and Bel Guerrero have been outstanding. They are both knowledgeable, exceedingly helpful and gracious. Their communication skills are outstanding and when they say they’ll do something we feel confident it will get done and they will loop back to confirm. Anyone interested in using Melanie and her team can rest assured they are in caring and capable hands."
We responded:
"Thank you so much for taking the time to leave such a thoughtful review! We’re thrilled that your transition from San Francisco to La Quinta has been smooth, and that Melanie, Dayle, and Bel were able to make your experience seamless. It means a lot to us that you’ve felt supported and confident throughout the process. We truly appreciate your kind words and are grateful for the opportunity to serve you. If you ever have any more questions or need assistance in the future, don’t hesitate to reach out. We’re here to help! "
Jessica Schultz
November 22, 2024
5
out of
5
rating by Jessica Schultz
"I have been a customer of Melanie’s for over 9 years now and she’s absolutely amazing, As well as her employees, Dayle is so helpful and always so prompt on getting back to me . The best in the desert !"
We responded:
"Thank you so much Jessica for your kind words! We're so grateful for your continued trust over the years. It's wonderful to hear that my team and I have been able to provide excellent service. We truly appreciate you choosing us as your State Farm agency!"
Nancy Colley
November 19, 2024
5
out of
5
rating by Nancy Colley
"We contacted this agency when we bought a winter home in Palm Desert, CA 5 years ago. Melanie and Dayle are very knowledgable, quick to respond to my emails or phone messages, and always take the time to help me navigate the ins & outs of insurance in California. We have policies on our home and 2 golf carts. They are careful to evaluate our insurance needs and offer the most appropriate coverage at a competitive price. I would highly recommend this agency."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Melanie and Dayle have been able to provide you with great service and guidance over the years. It's always our goal to ensure our clients have the right coverage at the best price. We truly appreciate your recommendation and look forward to continuing to assist with all your insurance needs!"
Baran Galocy
November 16, 2024
5
out of
5
rating by Baran Galocy
"What a great insurance company. I emailed a request for documents that I thought would take upwards of a week and they arrived within 24 hours. Impressive!"
We responded:
"Thank you for taking the time to share your experience! We’re delighted to hear that we were able to meet your request so quickly. Our team is committed to providing prompt and efficient service, and it’s wonderful to know that we exceeded your expectations. If you need anything else, please don’t hesitate to reach out. We appreciate your support! Best, Melanie and the Team "
J. D.
November 7, 2024
5
out of
5
rating by J. D.
"I love these guys. Anything I ask for they are on it. I recently had to insure my two sons and I thought it would be a huge deal to get it done. Nope, Dayle made it a smooth and fast process. Also they make sure that they get you every discount you qualify for. I have been with State Farm for years. I've had some bad agents. I'm so happy I have Melanie and her staff."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Dayle was able to make the process of insuring your sons smooth and efficient. It’s always our goal to provide exceptional service and ensure that our clients receive all the discounts they qualify for. We appreciate your loyalty to State Farm over the years, and we’re grateful to have you as part of our family. If you ever need anything in the future, don’t hesitate to reach out! Best, Melanie and the Team "
Don Disner
November 5, 2024
5
out of
5
rating by Don Disner
"Dayle is always great to work with. She responds quickly to my questions. She is very knowledgeable and personable. It is always a pleasure working with her!"
We responded:
"Thank you Don for your 5 Star review! We agree with you Dayle is great. We are so happy that we were able to provide the best products for you and your needs. Thank you again."
Ray Cej
October 29, 2024
5
out of
5
rating by Ray Cej
"Helpful, knowledgeable and polite"
Bryan & Suzi Riley
October 24, 2024
5
out of
5
rating by Bryan & Suzi Riley
"Great service! Dayle, the office manager, was so very professional, polite and knowledgeable about our insurance needs."
We responded:
"Thank you for the wonderful feedback! We're delighted to hear that Dayle impressed you with her professionalism and expertise. Your trust in us means a lot, and we’re always here to assist you with your insurance needs."
Stephen Hudson
October 23, 2024
5
out of
5
rating by Stephen Hudson
"All my interactions have been with Dayle Gomez who is always courteous and extremely efficient. Definitely the best insurance agency I’ve dealt with."
We responded:
"Thank you so much Stephen for your fantastic review! We’re delighted to hear about your experiences with Dayle Gomez. Her dedication to providing courteous and efficient service truly sets us apart. We appreciate your trust in our agency and look forward to serving you for years to come!"
Daniel Jackson Sr
October 17, 2024
5
out of
5
rating by Daniel Jackson Sr
"Great Agency, everyone is nice and courteous and cares about you and your family"
We responded:
"Thank you for your kind words! We’re committed to providing personalized care for you and your family. It’s great to know that our efforts are making a positive impact. If you need anything in the future, we’re here to help! "
Jennifer Madison
October 17, 2024
5
out of
5
rating by Jennifer Madison
"Melanie and her staff are professional, prompt, and very friendly. I highly recommend to anyone who’s in need of professional services they offer. I was impressed with how quickly they got back to me and ran some numbers for me. Well done ladies! Thx so much! Jen Madison Cv Pets & Home Checks"
We responded:
"Thank you, Jen! We truly appreciate your recommendation and are delighted to hear that you had such a positive experience with our team. We strive to provide prompt and friendly service, and your feedback means a lot to us. If you need anything else in the future, don't hesitate to reach out!"
Aileen Jeffries
October 16, 2024
5
out of
5
rating by Aileen Jeffries
"Excellent help."
We responded:
"Thank you for your kind words! We're glad to hear you had a great experience. If you need any further assistance, feel free to reach out!"
D Abraham
October 15, 2024
5
out of
5
rating by D Abraham
"I have been with Melanie and Dale at State Farm since 2021. When I needed advice, they were both very prompt as well as very helpful and informative. It is so nice to interact with a friendly local business instead of a website FAQ!"
We responded:
"Thank you for sharing your experience! People 1st, then places, then things. There’s nothing like working with a real person! We're so happy to hear that you’ve had such a positive experience with Melanie, Dayle and our Agency. Our goal is to provide personalized service, and it’s great to know that you felt supported. We appreciate your trust in us and look forward to continuing to serve you!"
Barbara Castronovo
October 14, 2024
5
out of
5
rating by Barbara Castronovo
"I’ve been a client of Melanie for several years. I have had a few claims which were handled quite professionally and quickly. Dayle and all of the girls that work in the office are equally as knowledgeable and efficient. I would highly recommend this agency."
We responded:
"I’m so grateful for your positive feedback! I’m glad to hear that our team, including Dayle, have been able to assist you effectively with your claims and policy questions. We always aim for professionalism and efficiency, and your recommendation is greatly appreciated!"
Angel W
October 11, 2024
5
out of
5
rating by Angel W
"I have been with State Farm Melanie Villeneuve Agency for the past 14 years, and through all the ups and downs of life, Melanie Villeneuve has been an incredible agent, always taking care of me. My life has been anything but ordinary, making me the poster child for needing reliable insurance. Over the years, I've had more than a few claims, and Melanie has been there every step of the way—always professional, responsive, and genuinely caring. Her expertise and dedication have made the process seamless, no matter the situation. I’m grateful to have an agent like Melanie who always has my back and makes sure I’m covered. I highly recommend her to anyone looking for a dependable, trustworthy insurance agent."
We responded:
"Thank you so much for your heartfelt review! We truly appreciate your trust and loyalty over the past 14 years. It's been a privilege to support you through all of life’s twists and turns, and we’re glad to know that Melanie's dedication and care have made a difference. Your kind words about her professionalism and commitment mean the world to us. We're proud to have you as part of our State Farm family and look forward to continuing to provide the reliable service you deserve. Thank you for recommending us!"
Barry Mnookin
October 11, 2024
5
out of
5
rating by Barry Mnookin
"My experience with my California State Farm Agents has been excellent. They are very friendly and very knowledgeable! And, if they don’t answer the phone, they call back right away. I would highly recommend them."
We responded:
"Thanks Barry, we appreciate your feedback. Our team strives to be friendly and knowledgeable, and I’m glad you appreciate our prompt communication. Thank you for the recommendation!"
Deborah Ferrell
October 9, 2024
5
out of
5
rating by Deborah Ferrell
"First class customer service at Melanie Villeneuve State Farm Insurance Agency! Dayle will answer all of your questions!!!"
We responded:
"I really appreciate your kind words! I’m glad to hear that Dayle was able to assist you and answer all your questions. Providing exceptional service is my priority, and your feedback means a lot to me!"
Mariam Mahmood
October 7, 2024
5
out of
5
rating by Mariam Mahmood
"Excellent service. Quick response to any questions or concerns."
We responded:
"Thank you for sharing Mariam! We appreciate you and I’m glad to hear you experienced excellent service and quick responses to your questions. Your satisfaction is our top priority, and we’re here to help anytime you need us!"
Dawn Nygren
October 7, 2024
5
out of
5
rating by Dawn Nygren
"Love working with Melanie and her team. Very responsive and always friendly. It's a pleasure doing business with them."
We responded:
"We appreciate your kind review! It’s great to hear that you’ve had such a positive experience with Melanie and our team. We’re committed to making every interaction pleasant and efficient, and we’re always here whenever you need us. Thank you for making it equally a pleasure working with you! We appreciate your support and feedback!!"