State Farm® Insurance Agent Melanie Villeneuve
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Fedora Horner
November 9, 2025
5
out of
5
rating by Fedora Horner
"Every time I reached out to the agency I have received timely and professional assistance. Thank you, Dayle Gomez for your help."
Erica Sharp
November 5, 2025
5
out of
5
rating by Erica Sharp
"10 Stars ⭐️⭐️⭐️⭐️⭐️ I can’t say enough great things about Melanie Villeneuve and her State Farm Agency! She took the time to thoroughly review my Medicare coverage and found a way to save me $2,500 a year on my prescription drug plan AND $300 a month by switching my Medicare Supplement from Blue Shield, Plan F. She explained everything clearly and made the whole process stress-free. Melanie truly cares about her clients and goes above and beyond to help you find the best coverage and value. I’m so glad I made the switch—highly recommend her and her amazing Team!!"
We responded:
"Thank you so much for your wonderful review! We’re delighted to hear that Melanie and our team could help you save so much while making the process clear and stress-free. Melanie truly cares about each client, and it means the world to us to know you feel supported and confident in your coverage. We’re grateful for your trust and recommendation—please don’t hesitate to reach out anytime!"
john kapral
November 4, 2025
5
out of
5
rating by john kapral
"We recently purchased a golf cart and worked with Dayle on setting up an insurance policy. This was our first time working with her and Melanie's team, and they were fantastic. Responsive. Thorough. Answered all of our questions. Highly recommend reaching out to Dayle if you're in the market for insurance."
We responded:
"Thank you so much for your kind words and for trusting Dayle and our team with your insurance needs! We're thrilled to hear you had a positive experience and that we could help make the process smooth and easy for you. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. Wishing you many wonderful rides with your new golf cart!"
Gregory C.
November 3, 2025
5
out of
5
rating by Gregory C.
"Friendly and knowledgeable staff! Always can trust State Farm. Recently had to use the emergency car service to jump my battery and get to dealer and they were prompt and helpful and got me connected with a car expert that came to help within an hour. Took all the stress away. Thank you!"
We responded:
"Thank you so much for sharing your experience! Here at our State Farm agency, we truly care about being there for you when it matters most. We’re so glad our team could quickly assist with your emergency auto insurance needs and connect you with the right car expert to ease the stress. Knowing that we helped make a tough situation a little easier means the world to us. We appreciate your trust and look forward to continuing to support you and your family here in Rancho Mirage!"
John Whicker
October 30, 2025
5
out of
5
rating by John Whicker
"Melanie’s office is always prompt, polite and takes great care of my insurance needs. I use State Farm for all my insurance needs."
We responded:
"John, thank you for your 5 Star review!"
Arla Norris
October 30, 2025
5
out of
5
rating by Arla Norris
"We have had Melinda for many years. If we ever have a problem, she’s always there to help us out. I had a collision two years ago. They were very accommodating with my rental car and my car repairs. I recommend them highly"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
tony zoccoli
October 29, 2025
5
out of
5
rating by tony zoccoli
"Melanie Villeneuve Insurance Agency. I worked both Melanie and Dayle. And have enjoyed working with them and their friendly and helpful staff for top noch service and going for above and beyond customer satisfaction. Thank you Tony Zoccoli"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Maureen Shifflet
October 28, 2025
5
out of
5
rating by Maureen Shifflet
"Best in providing info, service, and roadside response"
We responded:
"Thank you for your fantastic review! We're delighted to hear that you had a great experience with our information, service, and roadside assistance. Providing reliable support when you need it most is our top priority. We truly appreciate your trust and look forward to continuing to serve you! "
Rhoni Lee
October 28, 2025
5
out of
5
rating by Rhoni Lee
"I just would like to say that Bianca Tijerina has a real professional way of handling herself. When I call in to ask for something and help with something, she’s right on top of things. She’s responsive and very professional and the quality that she gives in the office of STATE FARM is excellent. Thank you for your help always."
We responded:
"Thank Rhoni, we are always happy to help! We are here to make life go right."
sarah Stendell
October 28, 2025
5
out of
5
rating by sarah Stendell
"Melanie and Dayle are the best agents in the Valley. Both are very professional and extremely knowledgeable. The office is quick to reply and I love their advanced technology with texting and email. We have multiple policies and have been with them for years. I trust them 100%."
We responded:
"Thank you so much for your kind words and continued trust! We’re proud to serve you here in Rancho Mirage and to provide professional, knowledgeable, and responsive service. Melanie, Dayle, and the entire team work hard to make managing your policies easy and convenient with our advanced texting and email technology. We truly appreciate your loyalty over the years and look forward to supporting all your insurance needs in the future!"
Crystal Sanchez
October 27, 2025
5
out of
5
rating by Crystal Sanchez
"Great staff!"
We responded:
"Hi Crystal! Thank you for your feedback, we appreciate your 10+ years of being a customer! We look forward to providing great service for the next 10+years!"
Michael Fontana
October 27, 2025
5
out of
5
rating by Michael Fontana
"I’ve been with Melanie at State Farm since they opened and they’ve been great from day one! I have my auto and renters insurance with them, and everything has always been super easy and stress-free. The team is friendly, quick to respond, and really helpful whenever I have a question or need to update something. It’s nice working with people who actually care and make insurance simple."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Heather V
October 27, 2025
5
out of
5
rating by Heather V
"I’ve been with Melanie and her State Farm team since they first opened, and they’ve been awesome to work with! I have my auto, renters, life, and personal articles policies with them, and they’ve always made everything super easy to manage. Any time I have a question or need help, someone from the office gets back to me right away. They’re friendly, reliable, and really take the time to explain things so I actually understand my coverage. It’s nice knowing I’m taken care of by people who genuinely care. Highly recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Jacqueline Villeneuve
October 26, 2025
5
out of
5
rating by Jacqueline Villeneuve
"Melanie Villeneuve and her State Farm team are an incredible asset to the Rancho Mirage community. They’re always involved locally and go above and beyond for their customers. It’s refreshing to have a real person you can call or visit—no call centers, no hassles—just genuine, caring service. I’m proud to support a local woman-owned business that consistently delivers 5-star service!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Jennifer Joyce
October 25, 2025
5
out of
5
rating by Jennifer Joyce
"Excellent customer care. Fast, efficient and friendly. I highly recommend Melanie Villanueva."
We responded:
"Thank you for your wonderful review! We’re thrilled to hear that Melanie and the team provided you with fast, efficient, and friendly service for your auto insurance needs here in Rancho Mirage. We truly appreciate your recommendation and are always here to help with anything you may need. Thanks again for choosing our agency! "
Mary Krannawitter
October 24, 2025
5
out of
5
rating by Mary Krannawitter
"Good customer service and exceptional follow up."
We responded:
"Thanks for the awesome review! We loved working with you—though we hear you’ve upgraded your scenery a bit. Wishing you all the best out there, and remember, if you ever need us, we’re just a phone call away (no matter the zip code)!"
Randy Viscovich
October 22, 2025
5
out of
5
rating by Randy Viscovich
"Excellent customer service. Highly recommended. A+"
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled to hear you had an excellent experience with our customer service. Your support means a lot to us! "
Michael Goorvich
October 19, 2025
5
out of
5
rating by Michael Goorvich
"Responsive to my request for auto coverage. Dayle was great!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Bob Klein
October 17, 2025
5
out of
5
rating by Bob Klein
"Melanie and Dayle are fantastic! They are very detailed, knowledgeable and responsive. The follow-up is spectacular!"
We responded:
"Thank you so much for the fantastic shout-out! Melanie and Dayle are blushing — we like to think our secret superpowers are being detailed detectives, knowledge ninjas, and follow-up fanatics. We’re thrilled to keep the spectacular service coming your way!"
Jeni Harman
October 17, 2025
5
out of
5
rating by Jeni Harman
"It was pleasant and easy to deal with Dayle!! She’s friendly and knowledgeable!"
We responded:
"Thank you so much! Our team loves being your friendly neighborhood insurance sidekicks — combining knowledge with a smile to make everything easy and pleasant. We’re always here to help and can’t wait for our next adventure in paperwork together! 😊✨"
Gregg Balko
October 7, 2025
5
out of
5
rating by Gregg Balko
"Made a request in the afternoon of Dayle requiring work needed on her end. The task was frustrating due to a software glitch on the receiving company’s end. I received confirmation from her at 6:45 pm (same day) the task had been completed. Superb customer service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thank you so much for the kind words! We like to think of ourselves as the superheroes of customer service—battling software glitches by day and still delivering results by evening. Glad we could save the day for you, Dayle! If you ever need a sidekick, you know where to find us. 😊🦸♀️🦸♂️ #StateFarmToTheRescue"
Michael
October 7, 2025
5
out of
5
rating by Michael
"Melanie's office really helped me out and I am grateful to have my policies with her. I needed help migrating my policies after a move and it got complicated. I handed the issues off to Melanie and her team and they got everything fixed behind the scenes. Melanie kept me well informed on their progress throughout and after a few weeks everything was finally back in order. I have appreciated the one on one service I get with Melanie and look forward to being a client for many years to come."
We responded:
"Thank you so much for your kind words! Melanie and the team are thrilled to hear you’re happy with your policies—and we’re grateful to have you as part of our insurance family. Whenever you need us, we’ve got your back! 😊🏡 #HereToHelp #StateFarmFamily"
Kathrine Wood
October 3, 2025
5
out of
5
rating by Kathrine Wood
"Wonderful experience of getting quick answers and assistance regarding a claim."
We responded:
"Thanks for the shout-out! We like to think of ourselves as claim superheroes. Quick to the rescue and always ready to save your day! 🦸♂️✨ "
Hope Rader
October 2, 2025
5
out of
5
rating by Hope Rader
"Melanie is awesome, I had fraud on my credit card while I was in Europe for two months, Melanie informed me that my insurance had some issues because of it and helped me get back on track after I returned to my second home. Thank you, Melanie for handling so quickly ! You’re the best."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Melanie was able to assist you quickly and effectively during such a stressful situation. It’s wonderful to know she helped get everything back on track after your trip. We’ll be sure to pass along your compliments to her! She truly is the best! Thanks again for taking the time to share your experience."
Paul Prentice
October 2, 2025
5
out of
5
rating by Paul Prentice
"I really appreciate the quick communication and personal care Melanie and Dayle consistently deliver. One less thing to worry about!"
We responded:
"Thank you so much for the awesome 5-star review! Melanie and Dayle are thrilled to hear their quick communication and personal care are making life a little easier for you—one less thing to worry about means more time for the fun stuff, right? We’re here anytime you need us (and we promise not to add to your worries!). Thanks again for trusting the Melanie Villeneuve State Farm Team!"