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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lynn Stith

February 13, 2024

5  out of  5 rating by Lynn Stith
"I recently had the pleasure of working with Melanie Villeneuve with State Farm insurance and I must say my experience with her was outstanding. I found her on the Internet and she is fantastic. I am someone who can find the whole insurance process a bit daunting and Melanie made the whole process seamless and stress free. Melanie is professional, efficient and patiently answered all of my questions and in the end I was pleased with the rate she gave me . I am new to this area and feel very lucky to have found Melanie and would highly suggest using her."
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Axel Jonsson

September 14, 2023

5  out of  5 rating by Axel Jonsson
"Only positive to say about Melanie and her team! Melanie treats you with respect, kindness and makes State Farm as a whole stand out among its competitors. If you consider State Farm, Melanie is your agent. Clean and peaceful office atmosphere."
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Joel Hach

April 26, 2023

5  out of  5 rating by Joel Hach
"Melanie and Dayle are the best. More than willing to help. Very friendly and courteous throughout my 30+ years of doing business with State Farm. Thank you"
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mor sadan

April 1, 2023

5  out of  5 rating by mor sadan
"Dayle and Melanie are very professional and the attitude is very friendly and very pleasant. Dayle and Melanie provided the best insurance solutions for me. I highly recommend all the services provided by Dayle and Melanie and by this agency of State Farm Insurance company."
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D. B. Demiraiakian

February 23, 2023

5  out of  5 rating by D. B. Demiraiakian
"She was great!!! Even after all my crazy stories, she was still laughing, although, I think I left her in shock when I abruptly had to leave upon getting a call of a Coyote in my house. She is awesome, with a wonderful sense of humor."
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Annette Michael

October 21, 2022

5  out of  5 rating by Annette Michael
"Very easy to deal with, professional and accessible!"
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Kevin Hayward

September 30, 2022

5  out of  5 rating by Kevin Hayward
"Melanie and her team are extremely professional and responsive. Highly recommend for your auto, home, and life insurance needs!"
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Ron Habijanac

July 24, 2022

5  out of  5 rating by Ron Habijanac
"Really happy and pleased to have Dale Gomez from State Farm handle our home, car, scheduled items plus EQ insurance needs. First class, professional, and well priced."
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Jesse Romero

May 26, 2022

5  out of  5 rating by Jesse Romero
"Dayle Gomez was a great help with our new home insurance. We also bundled car insurance and got a better deal. It was very easy and seamless to change insurance carriers. Dayle was professional, helpful and very pleasant to work with. Thank you, Jesse Romero"
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Robert Kennedy

April 14, 2022

5  out of  5 rating by Robert Kennedy
"My partner who does business with State Farm suggested that I talk with them a bout coverage on a home I own in Desert Falls.My current policy with one of SF peers matures next month. The quote they gave me for renewing was off the wall.Thru SF agents I was able to get the exact same coverage I had at a cost saving of 30%Service was quick and professional.Highly recommend to all the Palm Desert Office of State Farm."
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Linda Hill

April 14, 2022

5  out of  5 rating by Linda Hill
"Melanie Villeneuve from State Farm made our renewal of insurance so easy. She reviewed everything and made sure we had the coverage we needed. She was so efficient and professional. It was a pleasure seeing her at State Farm!"
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Shelley Page

April 13, 2022

5  out of  5 rating by Shelley Page
"We are new customers and contacted Melanie's office for assistance in security a policy for a new vacation home purchase. A friendly and helpful agent (Dayle) phoned me back right away, and we had a great discussion. She explained all the terms and options very clearly and was able to come up with an initial quote that we fine tuned and subsequently purchased. My husband and I feel confident that this was a great choice."
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Edgar Diaz

April 13, 2022

5  out of  5 rating by Edgar Diaz
"This is the best insurance you can have guarantee, always looking the best interest for you! Don’t get out of state insurance that is not easy to contact when you have a problem or need help, get someone local! And to me and my family our recommendation is State Farm in Palm Desert with Melanie Villeneuve, Dale,and Lisa. Awesome customer service."
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steve Ehrlich

April 13, 2022

5  out of  5 rating by steve Ehrlich
"This is by far the BEST STATE FARM TEAM IN THE STATE OF CA. There Super Friendly, and extremely knowledgeable about all the products that they offer. Plus there always available when you need them. They deserve 10 STARS"
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Nick Seidner

April 11, 2022

5  out of  5 rating by Nick Seidner
"Always there to help with quick and reliable information about my insurance."
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Gary Couling

April 8, 2022

5  out of  5 rating by Gary Couling
"Thanks for all your great service over many years Gary Couling"
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Jesus Osorio

April 7, 2022

5  out of  5 rating by Jesus Osorio
"Very friendly, super quick service!"
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dana hutchinson

April 7, 2022

5  out of  5 rating by dana hutchinson
"Very professional staff always willing to answer all questions concerns that one might have.I have had a very good experience in getting quotes very competitive and she is the big reason why I stick with State Farm since the 70s it has been a pleasure and a smooth transaction After my original agent retired I surely have a upmost respect for this office and doing a great job. Once my thank you very much Melanie and to your staff Sincerely Dana Hutchinson"
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Barry Korn

April 7, 2022

5  out of  5 rating by Barry Korn
"Was appreciative of the prompt response and excellent service."
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Shinto 5000

April 7, 2022

5  out of  5 rating by Shinto 5000
"My wife and I have been long time customers of State Farm, and Melanie and her team are a major reason why. Her staff - Kelly & Dale are always professional & prompt! I love the fact that they are local and can give me a recommendation for anything from the best place to grab lunch to a body shop for my car. Melanie also recently helped us refinance our house with Rocket Mortgage- saving me a few hundred dollars a month. Who knew one little office could do so much?!? Thank you Melanie and Team for always taking such great care of us!"
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Rich Hein

April 7, 2022

5  out of  5 rating by Rich Hein
"Dayle at State Farm has a been taking care of our needs on our Condo in Palm Desert for well over a year now and it's been a wonderful experience especially since we our out of state quite a bit. We really appreciate the quick response and service we continually receive from Dayle and State Farm. Rich Hein and Caroline Pandolfi"
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Adam Williams

April 7, 2022

5  out of  5 rating by Adam Williams
"Melanie, Dayle and team are awesome! They helped me find the best coverage for my truck that fits my budget. Dayle was also able to help me set up an accident policy for an unexpected injury, and Melanie helped me with saving some money in a mutual fund! I can't recommend them enough! 5 Stars all around! Don't bother looking anywhere else!"
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Art Allen

April 4, 2022

5  out of  5 rating by Art Allen
"We’ve been insured by State Farm since we were first married. At all times we’ve been happy with the service we’ve received from State Farm. Melanie Villeneuve and her staff have continued to take good care of our insurance needs. I’d recommend her business highly. Toby Allen"
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Sharon Mclaughlin

March 31, 2022

5  out of  5 rating by Sharon Mclaughlin
"First of all thank you to Kellie for all her help, knowledge & expertise! I called stressed out with a ton of questions after finding out I was without insurance at no fault of my own. I had a terrible experience with another company that did me wrong. Kellie was able to help me put things into place so quickly and put my mind at ease. Thank you again for all your help.. I highly recommend this company."
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Jaewon Hur

March 28, 2022

5  out of  5 rating by Jaewon Hur
"Dayle, Kelly, and team are great. Customer oriented and prompt - thank you"